Returns & Exchanges

At NOYZ, we want you to feel confident in your beauty routine. If you are not completely satisfied with your purchase, you may return or exchange products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all components are included, and attach the prepaid shipping label provided via email.

• 3.
  Drop Off Shipping

  Take your package to the nearest authorized carrier location; we recommend obtaining a receipt for tracking purposes until your refund is processed.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be issued to the original payment method within 5-7 business days.