Frequently Asked Questions

Everything you need to know about NOYZ beauty and your orders.

What is the NOYZ standard for clean beauty?

At NOYZ, we prioritize radical transparency. All our products are 100% vegan, cruelty-free, and formulated without parabens, sulfates, or phthalates to ensure the highest safety for your skin.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your products sooner.

What is your return policy?

We want you to love your glow. If you are not satisfied, we offer free returns on all orders within 30 days of purchase, provided the products are gently used or unopened.

Do you ship internationally?

Yes, NOYZ ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated during the checkout process.

Are your product containers recyclable?

Sustainability is at our core. Our bottles are made from glass and PCR (Post-Consumer Recycled) plastic. Please check the bottom of your packaging for specific recycling instructions.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.